Hi Both,
I joined just so I could contribute my findings with regard to the above and to save you some hair from being pulled out I hope
I've only just got into these frustrating and amazing little gadgets and I'm having what I am seeing is a common running theme of fury mixed with equal parts joy with regard to these cams, their foibles and their distinct lack of available information...
With ref to the event/detection triggered snapshots, I saw these settings with interest and switched them on with the attached settings:
Couldn't figure out why I couldn't find any pictures anywhere for a couple of days in spite of there being hundreds of event detections and me doing the wavy arm thing etc.
Then I came across the download pictures section button (highlighted badly in yellow here):
in the playback section of the cam software. If you click this button it will open up a 'download picture' window:
Change the dropdown in the upper right to 'motion' and select the search period you require, hit search, et voila. There are your snapshot pictures ready to download.
Not found a way to view the pictures in the browser software but at least you can now access them.
Hope this helps.
Rgds,
Cam**