quilla333

ok let me explain my problem, i have installed a kguard TC-801 4 cameras kit over a month ago.i have set up per instructions,but i noticed if i set up a static ip on the dvr the router (netgear WNR 1000v2)wont detect the dvr but if i set to dhcp it detects it(and the ports can be seen using canyouseeme) (dhcp ip get ports static ip not) anyway i set up a ddns address using the kguard ddns web site and the dvr connects successfully and the says ip address updated(not the dvr ip) when i try to open the dvr channels on the network i tipe the external address and web port of the router using chrome it says something i dont remember now about the plugin,so i tried using ie and i get a blank page so i used another laptop and i get just a black sceen,no display whatsoever.and also i cant get to see the cameras on any phone android or iphone. can you guys help me/ i ask very humbly Thanks

the thing is if i enter 255.255.255.000 i get sub net error input again and if a set the gateway to 192.168.1.1 i get the same error. and i did this doing just and following your instructions

ok tried to set up a ip route in the router and i typed as follows dvr ip 192.168.100.223 sub net 255.255.255.255 gateway 192.168.100.001 as in the dvr. done fallowing your instructions and when i click ok i got invalid gateway ip address type again and no matter what i could not get this thing working customer is going to buy another router that is easier to set up i guess netgear ones are not dvr friendly

ok i will try that and i will post results,Thanks