annoyednow

I thought I had a daily good layman grasp of all of this, but I'm now very confused.

I was going to guess your installer supplied your ddns. Because your problems might be just that. Forget about the securitycamking stuff your reading ... That is not your problem. Who owns your ddns account ..... You or your installer ??? Also do you use the ddns account to connect all the time with all your devices at home and away ? Yes, my installer owns my ddns account - is that a problem? I use the device home page on the network to view while in the house and apps while out of the house. Would you mind explaining what you're thinking please? Also what is "telnet" that someone else described?

Hi. I read your other post and I don't think you were hacked. Who did the DNS setup who did your port forwarding Your installer should know basic port forwarding .... Yet everyone I go to or see on here people port forward port 80 ..... To recorders which is not needed. My security guy did all the port forwarding and Dns set up. I'm curious, why don't you think I was hacked? My box was demonstrating both the issues on the article link I found? Is the article wrong, do you think? http://www.securitycameraking.com/securityinfo/your-cctv-system-was-hacked-can-you-prevent-it/

Mine got hacked and I didn't have P2P. Mine was set up on a DNS and I had a password for that which I'd changed. Unfortunately I later found out that the installer hadn't changed the main password when he installed it, and he didn't tell me there was another password to change until I did some digging around recently and realised about it. Is there any way of making p2p more secure, since I'm dubious about the DNS anyway since it obviously got past my router! Or have I not understood this correctly?

Hi Everyone You may have seen some of my previous posts about problems with my old box interfering with my Internet and also Live View on web interface not behaving. Well, I got a new system and while I was dismantling the old one and checking settings for transfer across etc, I noticed it had been hacked. Please see this link http://www.securitycameraking.com/securityinfo/your-cctv-system-was-hacked-can-you-prevent-it/ and http://www.pcworld.com/article/3089346/security/thousands-of-hacked-cctv-devices-used-in-ddos-attacks.html In the first link, that's exactly what I found on my box - an additional user called "system" which said your box has been hacked please secure. I also had the same web interface issues with Live Preview. My installer put this in nearly 3 years ago and at the time he only told me to change my admin password which I did. I left the factory password alone as that's what I was advised to do. It was the usual Dahua 888888. So I think that's where and why it was hacked so easily. For what nefarious means I don't know. I haven't been burgled while this was going on, so it's not for that purpose. I did have all the internet issues whereby intermittently since the web interface issues (which is since it was hacked), and my internet would slow down so it was unusable even with an ethernet cable straight into the router. Then it would free up again for a while before it happened again. I don't know if that was hackers using my CCTV box as a route for DDos attacks (not that I now what they are, just that they use up all your bandwidth - can someone explain please?) or maybe it was the firewall kicking in on the router/home hub and stopping our access so we couldn't be hacked - is this possible in theory? My BIG question is though, with all this in mind, does anyone know if, once the CCTV box has been breached, home data on laptops, Macs, iPhones etc is compromised or could my theory about the firewall be correct? But people be warned - change EVERY password possible on your CCTV box! And look out for the things mentioned in the articles above.

Is the new ish P2P worse or better than DNS in terms of potential to be hacked? I have read completely opposing opinions and want to consider this before I make a decision on which type of system to replace my old one.

Hi where are you based .?? It takes a little learning but like any system motion detect is not accurate...... Are you using analog or MP cameras with it Based in Gloucestershire - do you know anyone down here who can help? I've checked via PSS software (only a partial fix for viewing as it won't show live feed but WILL show events) - on PSS the event for the postman arriving did show up - for example that event didn't register on the Explorer app or on the Windows ip address log. So it's logging stuff. It was logging a whole heap of other stuff where I couldn't see any motion whatsoever though. All very odd. I'm really not sure how to set the thing up as terminology is so different from the Apollo cctv box. I'd got the hang of that one!

Just for completeness - I've uninstalled the box and installed a temporary new one and I don't get the drop outs. I brought the old DVR into the room where I have the router and plugged it in via ethernet cable (so direct rather than with home plugs) and powered it up in a socket nearby. The internet in the whole house cut out within 3 minutes of plugging the ethernet cable in. So the cctv is faulty - how I have no idea but it's failed within 18 months of install. Hopeless. I'm trying out a QVIS Pioneer Quattro but it's just rubbish (either that or I've installed it incorrectly); it doesn't register motion when there is some and registers something when there isn't . Totally crap.

Thank you - but how on earth do I do that - do you mean set the existing one up as a dns rather than using the p2p? I'm sorry, but I'm not very techie but I'll give anything a go.

Does anyone have any opinions of this CCTV system? I've just got it on trial to replace my Apollo which was interfering with the wifi and internet (and now it appears the TV signal as that's completely cleared all interference and crackles the moment the old box was disconnected and new one is fine). However, I find the user interface on the app used to view the footage just appalling and I can't get any other apps to accept the serial number (keeps telling me it's wrong when it's not). The Explorer app is awful - unusable actually for viewing successfully. Does anyone have any ideas as to how I can improve viewing on this system and if not, does anyone have an option of what alternative system I could get to replace my Apollo? I need 4 camera system (they are wired), was trying out P2P but happy to go back to DNS if necessary.

Hi I'm not sure if I'm posting this on the right part of the Forum - please Admin move it to the right place if this isn't it....I've had my QVIS Apollo CCTV system since about October 2014. It worked fine until April of this year when it started to interfere with the wifi in the house, to such ann extent that I can no longer now monitor it remotely as I haven't got it connected to the hub. Cameras are hard wired, so the box keeps filming as set up. The set up is this - hard wired cameras, modem (BT) connects (usually, but not anymore as I mentioned previously) via a home plug up to the second part of the home plug up in the loft, connected to the box. In April our wifi started intermittently going screwy. Sudden cries from the family of "have I turned the wifi off?". The wifi actually just stops being able to work and also no longer works with the cctv, so it's not as if its working for that and draining the signal - it just drops to about .5mb and so unusable. Lots of investigations and isolation of all sorts of equipment old and new around the house and finally discovered that a) the home plugs are ok on their own as long as not plugged into the CCTV box b) a different make of home plugs plugged into the CCTV box recreates the same problem c) tried three different, albeit BT hubs and same thing happens d) the problem has now got so bad that it's not just intermittent but doesn't come back on again Does anyone have any ideas here? I just don't understand why it would work fine for 18 months and then all of a sudden this? Could it be a firmware update on the CCTV box that either has taken place and it's messed things up or that should have taken place that hasn't? Any help greatly appreciated.

I've had my QVIS Apollo CCTV system since about October 2014. It worked fine until April of this year when it started to interfere with the wifi in the house, to such ann extent that I can no longer now monitor it remotely as I haven't got it connected to the hub. Cameras are hard wired, so the box keeps filming as set up. The set up is this - hard wired cameras, modem (BT) connects (usually, but not anymore as I mentioned previously) via a home plug up to the second part of the home plug up in the loft, connected to the box. In April our wifi started intermittently going screwy. Sudden cries from the family of "have I turned the wifi off?". The wifi actually just stops being able to work and also no longer works with the cctv, so it's not as if its working for that and draining the signal - it just drops to about .5mb and so unusable. Lots of investigations and isolation of all sorts of equipment old and new around the house and finally discovered that a) the home plugs are ok on their own as long as not plugged into the CCTV box b) a different make of home plugs plugged into the CCTV box recreates the same problem c) tried three different, albeit BT hubs and same thing happens d) the problem has now got so bad that it's not just intermittent but doesn't come back on again Does anyone have any ideas here? I just don't understand why it would work fine for 18 months and then all of a sudden this? Could it be a firmware update on the CCTV box that either has taken place and it's messed things up or that should have taken place that hasn't? Any help greatly appreciated.

Well, I've figured most of it out now. There's a You tube video from Dahua and it explains it very well. I'd got the port number wrong and also used gmail smtp instead of my googlemail one as I've still got a googlemail address. It seems to matter. I still need to figure out how to get alerts to my mobile phone, so if anyone has any ideas there, please let me know.

...ps It would also be useful to know if this can be configured to send a video clip too...and if so , how to do this....?

I've got an Apollo 8 channel DVR system CCTV and I am trying to set up the email and or mobile notifications. I have found where I'm supposed to input the email addresses but it keeps saying test email failed. I have no idea where I am going wrong. As for the mobile notification - when I first got the system about 6 months ago I could configure this through my phone app, but it no longer seems to allow me to (version change). I've looked through various posts on here over the past couple of years, but although people seem to have the same issues as me, they post to say they've fixed them without detailing the solution....anyone out there who can help me please? I've tried port 25 and an array of others. I've tried my googlemail account, my Hotmail account and my outlook account. No luck.