Jayasheel

Hi All, I bought a new Hikvision DS-7100HWI DVR and have problems configuring it. The system boots up and shows the images from one of the camera connected. However the USB mouse (that came with the DVR) is not showing any arrow on the screen (It does turn on the red sensor light though). The DVR keeps beeping continuously (3 long beeps and 2 short beeps). Without the mouse I am not able to operate the device. I have not connected a hard disk yet but I should have the option to disable the exceptions at least using the mouse. Any ideas? Thanks Jay

Okay. I connected my SATA hard disk and also changed the VGA cable, one camera was connected. Everything worked perfect, mouse was detected and wizard came up in the beginning. So I am guessing it's the hard disk that made the difference. Surprisingly in the first DVR I received I had connected the hard disk (but no camera) and the mouse was not detected, I had to send it back for replacement. So in summary, we seem to need all the components connected. Thanks everyone.

I understand machine complains about missing components but to even turn those beeps off I need the mouse to be working. I am planning to connect a hard drive and also try with a different mouse. I only have wireless mouse so not sure it that will work. Have also sent a query to hikvision support email, will update here the outcome. Thanks.