arashkhan

which version of pack they offered to you?

Hello we are running Milestone X Protect Professional with about 10 Axis IP Cameras and we have the server setup and all cameras are connected and archiving/recording properly The problem is some times for 2 of remote cameras we are giving an error from the client that says " The server has lost connection to the camera" and when i look at the recordingserver log i see this error :"cannot retrieve serial number". when i open a Web page and login to camera and problem will solve for some days!. Any ideas how can i solve the problem totally?