JLH3553

Hi, I need your help, I am brand new on that forum and this is the first time I am setting up an IP Camera. I just received a Hikvision DS-2CD3132-I directly from China, although I've ordered a DS-2CD2732-IS , I started right away the installation and obviously meeting some difficulties. When accessing the cam through a web browser, the menu is in chinese, which is the only available language in the drop down menu, I used Google chrome to translate the pages in english and can see the following - Master version V5.1.6 Build 140412 - Encoded version V5.0 Build 140411 iVMS-4200 gives me a "version mismatch" error on that cam and consequently not adding the cam is the online encoding devices. I have been through a lot of topics on that kind of matter and don't know exactly what to do to fix that problem I'm looking for your advices Thanks

Hi, I've been successful in installing a HIKVISION DS-2CD3132 and using iVMS-4200 V2, I can monitor the cam, trigger email on intrusion detection etc... however I just can't make any recording happening on any detection, Can we make this working using only iVMS-4200 ? or do we have to set up the Storage Server module ? Any help would be appreciated. Thanks Jean-Louis

Hello, still no progress, I'm looking for your help and advices I've been searching and still unable to trigger recording on the Storage server for any "Intrusion" or "Traverse plane" alerts although I receive an email for everyone of these alerts. However I can trigger recording for all the "Moving detection" alerts , but as mentioned by evrybody we get too many many false alerts 'Due to rain, change from cloudy sky to sunny sky etc..), this is why I want rather use the Intrusion and / or Traverse plane detection which is working just fine for me (except of course the recording) My configuration is the following: - IP Camera DS-2CD3132-I with FW V5.2.0 build 140721 - iVMS-4200 V5.2.0 - Storage Server DS-NVR-V120xxxxxxx (The one coming in the package with the iVMS-4200 V5.2.0) I've tried different settings, different recording schedule scenari, etc.. without any success Has anyone being able to record on the Storage Server for "Intrusion" and / or "Traverse Plane" alerts ?

Made good progress today, first of all the initial User and Password for the Storage Server was admin and 12345, - The Storage Server is up and running now on the Desktop PC. - I've also added the "Storage Server" in my iVMS-4200 client on my laptop - I've been able to record in the "Storage Server" on a move detection alert - And access the recorded above file through "Remote Playback" from both iVMS-4200 client the one on the Desktop ad the other one on my Laptop - However I can't record on an "Intrusion Alert" although I receive the alert email I'm consequently wondering if we can record on an "Intrusion Alert" !!!! any thoughts ? Will continue my investigation

OK now I understand that the file settinsg for video / Capture in the iVMS-4200 client is only for local recording, for instance when clicking on the bottom right red button on the Main view screen however for event recording we must setup the iVMS-4200 Storage server This is why I proceed to a new installation on a dedicated desktop PC with both the "client" and the "storage server" running and followed the instruction from that iVMS-4200 Client software user's guide http://www.koukaam.se/koukaam/downloads/MAN_EN_iVMS-4200.pdf Now when proceeding to the step 3.1.2 Recording on Storage Server and then trying to add the Storage Server which has been identified by the iVMS-4200 client and then clicking on remote config to add the HDD to be formated it appears that a User and password is requested ( got an invalid user or password error), tried all the possible ones, the iVMS-4200 client super user, the admin one for the cams, the OS User of the PC where resides the Storage server, none is working and of course Ican't move further in my installation. What is the user resquested by this iVMS-4200 Storage Server ? Thanks for your help

steve6690, I tried to allocate the space on an external HDD, not emptied but apparently with sufficient space (No message from iVMS telling me otherwise), but unfortunately when restarting iVMS, still the same result with the video and capture saving path set to "0" & "1"

Hi, in my previous post I said we can configure the destination file for recording, I have for instance C:/ivms4200/video/ ad this is the saving path default value initiated by iVMS-4200, you can notice it is with / (slash) and not \ (backslash), when I try to to set other pathes either on C: drive or and external disk it generates the saving path with a \ (backslash) which I can saved in iVMS-4200, however when restarsting iVMS to take into effect the new paths (Video, Capture and Config) , the path for video is changed to 1 ( yes just the number 1) and the path for Capture is changed to 0. I just don't get it

Hi Steve6690, first of all thank you for your interest on this matter No I didn't set up a specific drive, however in iVMS-4200 under Tool/System Configuration/File, we can configure the destination file for recording, I have for instance C:/ivms4200/video/ in which by the way I've recorded with success by pressing the "recording" red button located at the bottom right corner of the "Main view" screen. I would rather think this should be working, don't you think ? But still not being able to record automaticly on an alert / detection. Still investigating

Hi catseyenu, absolutly right and this is what I'll ask the seller, nevertheless can't we make this cam working with the iVMS-4200 ?

OK, the CBX code is about changing the region code, would it fix the version mismatch i'm facing with iVM-4200 ? I just want that cam being recognized and workable in the iVMS-4200