lucyjoseph1976

Hi all, I've just purchased a dome camera and when I installed it, I had 2 horizontal lines across the screen as though is was some sort of interference. I tried another channel and cable an no difference. I took it to the shop and it worked ok on his system. He gave me a new one and I've just got home and it is the same? Any ideas before I take it back again??? I didn't think there would be a specific problem with compatability but anyone else had the same problems?

Ive taken it back and swapped it for another one but it did the same. The cables were not crossed or anything. I thought it could be because it was still coiled up creating the interference but it did the same when uncoiled. Will try another make and let you know how i get on. Thanks for the help. Anyone know of a good App to view an 8 channel dvr. The one i am using only does 4.

Do you mean connecting a dvr to the web?

Thanks for all the help. I have finally got it working on the web and smartphone but for some reason it wont work on the ipad or iphone? I didnt have to do anything to the router in the end as i was told it is p2p so i just reset the router and dvr then entered the website for eviewing which acts as the dns. Any advice on the iphone would be appreciated.

Thanks for the photos. I will have a look a let you know how I get on..

Hello again, I've checked port 11111 and it came back as open so this is good. I've added a phot of the app. The device ip is my public ip and was the same as the device name but I changed it just to try something else.

i have just checked the port 11111 no my ip address which is the public address of my router if im correct and it came back blocked. it works when using the lan instead of the www. the settings on my dvr have a mobile port of 15961 which a video on you tube says you have to use it. i have tried to set this up in my router settings but it wont let me do it for some reason. ( im probably doing it wrong but i managed to set up the port for 11111 ok)

i am not sure what the port numbers are? i have looked at several You Tube videos and they all put different ones in which i am assuming is down to the manufacture but i put my own in as 11111 and when i log in on my LAN i type in the ip address of my DVR then put (:11111) on the end and i can log in and view live. My app settings are as follows: DEVICE NAME: DEVICE IP: DEVICE PORT: USERNAME: PASSWORD: DEVICE CHANNELS: Any ideas on what they shoud be? when trying to view from the WWW, does the ip address need to be my router public address or is iot the same as when viewing from my LAN? thanks for the help...

The manial shows an addess which is done via a QR code which completes the log in details but I think I must be using the wrong port numbers. Am I missing something on my router setting. When trying to get access via the www, do I put the ip of the dvr or the public ip of my router and then thw port number?

Hello all, newby here so i thought i would add my troubles to this post. ( sorry for jumping in) Ive got an 8ch SANNCE dvr which i have set up and checked. The HDD is installed and i can access it via my laptop over my LAN. I cannot access it via the internet or my app on my Samsung S3 mini. Ive gone onto You tube and they all seem to set up the ports easy but all the port numbers sem to be different without explanation. any help would be appreciated. pm me if you wish. many thanks in advance