Mike Mahon

not disappeared, mate, just have been bloody busy after 3 weeks Chinese New Year Holiday, Everyone in Factory is crazily busy and I think we still need another month to get everything back to normal. By the way, how many of you guys still have the dead NVR, USB Port not working (usually caused by updating the wrong firmware or updating with wrong methods or sometimes other reasons) Follow me here to solve it on your own. Requires a little bit soldering knowledge and it must be done very carefully. remove the chip in the red circle.

Hi Mike! How to find out, which protocol my camera does suppoort? I have a noname (TopTech TE-IQ619) onvif one.... Or at camera search function it will be detected? David Hi, you can only recognize the camera by the software they use. I did a quick search online and found this Toptech TE-IQ619 has the same software with Escam cameras, so it is originally a XMEYE camera which means it is using i12 protocol with our NVR.

Hi, Our NVR support Motion detection on Standard Onvif Protocol, which means unmodified Onvif Protocol. Many IP camera manufacturer changed standard Onvif to their own, to make their IP camera only fully compatible with their own recording devices. That's why we cooperated with them and developed over 20 private protocol to enable motion detection function. Hikvision used to have their own Onvif standard and motion detection can only work on their NVR, and they refuse to develop private protocol with us so their IP camera can not work on Motion detection function on our NVR. But it seems Hikvision started to use standard Onvif protocol lately because I have heard from more and more users that they can enable motion detection function of Hikvision camera on our NVR, it is really a good news. Dahua has i33 private protocol with us, upload i33 to enable motion detection function of Dahua Camera Grandstream has i19 private protocol with us, upload i19 to enable motion detection function of Grandstream cameras. D-Link has i28 private protocol with us.... Qihan has i36 private protocol... XMEYE has i12 private protocol... ... All camera must be Onvif, anyway, RTSP does not support motion detection. Wansview is not in our partner list, If it is standard Onvif, then no problem on our NVR. But it seems they have their own standard too.

Upload i12 Protocol to NVR to make it work with XMEYE camera. I think Escam is selling XMEYE cameras, yes? Is so please upload i12 to enable motion detection function with XMEYE cameras.

Teamviewer, чтобы проверить это для вас? Наша техническая команда доступна в этот момент. Если вы согласны, пожалуйста, отправьте мне личное сообщение из учетной записи teamviewer и пароль. I have a system in Russian On what browser did you change the password like this? go back using this browser again to change the password to a simpler one. Problem will be solved.

Teamviewer to check it out for you? Our tech team is available at this moment. If you agree please send me a private message of your teamviewer account and password.

Empty IE Cache after you updated firmware. If you use IE, uninstall the old Activex and it will download a new one then. Safest way to update a firmware is via USB Flashdrive on your VGA/HDMI monitor. IE Interface update can be used for private protocol upload. And this version 20150124 can only be updated via USB Flash drive as some user complained they always need to connect a HDD via updating via IE interface. (Former Firmware Version Update) USB External HDD is not as stable as E-Sata one. Motion detection area is based on the area selecting in IP camera. This is all because of the private protocol things, R&D need a hell lot of job to do so they only worked on the whole area selection. If you select the whole area on NVR, in IP camera setting most of the camera shows a whole area too. If you only draw a small part, usually they don't match. Please select the area in Camera, the camera gets triggered and send information to NVR. PS: After this update your NVR ID for Goolink will be changed to a new ID. Please add the new one to your smartphone.

Q1. Do you mean to stream the camera video to NVR? display the camera video on NVR with the camera's RTSP link? Q2. or do you mean to use NVR's RTSP link to view image online? A1. Ask your IP camera supplier for the RTSP link of your camera, select the camera channel in NVR, select RTSP protocol, add the information in NVR (camera must be H.264 one, MJPEG 4 is not supported by our NVR) A2. I thought I have posted an answer of it before? sorry don't remember it but our NVR does not support to view via RTSP steam yet.

Yo Frank, that is what we define "completely bricked" in factory. It happens when the updated file is not correctly written onto NVR flash, maybe USB plugged out too soon, maybe power is not stable at that time. but if it happened then NVR can only be returned to factory to refresh program with the machines in factory. I believe the time stamp in your NVR stopped moving?

Do you have a branded (Cotier) or unbranded mini NVR? In case of unbranded: Did you try the recovery file method located at the following site: http://www.urcctvstore.com/Download.html ? Recovery File (for N6200-4E/8E,N6200-4EL/8EL,6100-4EP/8EP,N6100-4EP,8EP) DownloadHow to Use Rebooting tools Put the 4 recovery files + the firmware update 20150124 on a USB flashdrive and flash it again? mine is noname cheapie from aliexpress with hi3520chip. i made telnet recovery. got earlie 20140416 version, the directly upgraded to 20141030. now it works fine. but with some cams i can sea red ! in triangle="Video Exception" but i think i know why thanks pals. Video Exception - On your VGA/HDMI monitor, right click mouse-select setting-stream type If your camera is 1080P, select 1080P in the stream type. try different mode to match your camera.

have you registered an dana account?

20150124 is the stable version we decide to officially release. How come Dana still not work? Did you enable the dana QR Code? (Got two QR codes already? ）

Yes this part is for security concern you can disable the webserver then no one can access NVR via IE. The new version also support Onvif HTTP video stream input now. We have an update log uploaded. fixed some bugs. main updates are IPC search function, Dana App Function etc.

Last update on i12 protocol is in July, only made it support Mini NVR 2, no improvement on motion detection attachment. It is the limited by camera factory. "upload to center" is used to upload the alarm event/picture to the CMS software(another version CMS software used for 200CH/500CH IP cameras)

Is it a common problem? I never heard about this problem before. Dig through this thread a lot of people have problem with hdd seen by nvr, or the drive disappear after restart. ok, thanks, will report that and look into it.