I live in an apartment in Australia, and my bike which is worth more than 3k aud was stolen at the bike parks located at the basement of the apartment. It was camera protected - and apparently the thief's face was caught on footage. But for some reason, my apartment security says that they cannot show me any footage. They said they will provide the video to the police, but you know, Australian police is really slow so I want to see the thief's face and get involved in finding 'my' bike. Does someone know why my apartment security denies me from surveillance? And would I ever be able to see the footage when it is handed over to the police? If not, why?