I had similar problems with this brand (ZSSinocam). Instructions that come with the product are useless, but I was able to Google the information. The main appeal of wifi is not having to run wires across the house to connect cameras to the NVR, I can simply plug them in to nearest power outlets. The cameras themselves seem to be working ok, although outdoor wifi connectivity is spotty. The main problem is the NVR that comes with it. It is basically garbage. The only functionality that it has is viewing images transmitted from cameras - it does not send any alarms over email, motion detection does not work, and it cannot be accessed remotely by the Super Meye app (or any similar app). Cameras' IP addresses have to be added manually since the "auto add IPC" function does not work. It cannot find cameras on wi-fi network and will overwrite the IP addresses entered manually if not disabled. There is no warranty of any kind - you are basically stuck with this POS.
As a security system it is a joke since none of the remote alarm or access functions seem to be working. Its only usefulness is remote monitoring. Since camera images can be streamed directly to a PC via Internet Explorer or ONVIF app that can be downloaded for free - they are the only usable part of this entire 'security' system, the NVR is a throw-away add-on. Having said that, however, most of "brand" name security system tend to get bad reviews as well but they cost more.