Hi guys , i just brought a hikvision DS-2CD3Q10FD-IW from china.
When i try to add the device , it pop up as " the device is not register and please check your network " and cannot go further setting.
But i had check the device was connected to my network as detected in SADP program .
is this my network setting problem ?
I had checked with the buyer , it need to register the account with china phone number to add the device . is it true ??
firmware version : V5.2.0_140721
Ip address:192.168.1.5
port: 8000
mask:255.255.255.0
gateway :192.168.1.1
DHCP Enable