goodolick

I could not find anything on a quick google search on your router's config. Here is how I would configure it on my router, you should look for a similar setting in your router. What this statement does.... When your computer (on 192.168.1/24 network) goes out and tries to reach the camera (on 10.1.1/32) it checks it's routing table to see if there is a statement to tell it to go to 10.1.1.2 (camera). If the computer does not see a statement, it sends the traffic to the default route (your ATT routers 192.168.1/32 ip address). The router then checks to see it has a statement for 10.1.1.2, it does not, so it sends the the default route (internet IP), and the connection is never made. By adding the route statement at the local computer or the router, when someone tries to access 10.1.1.2, it knows to forward the traffic to the 192 address of the Flir, the flir then responds back "Hey, I know who 10.1.1.2 is!, I will get the traffic where it needs to go) If you can not make the route statement on your router (easiest way), you could make individual route statements on the each computer that needs to access the camera. Assuming they are windows computers, you can let me know what version (xp, 7, 8 ) and I can tell you how to write the static route on the computer, this would also work. I also could help with Linux computers.

I do not think it is a port issue, it is a routing issue. Computers on the 192 net have no clue what the 10 net is, the router does not know what the 10 net is, and is sending it out the default route (the internet).

I had a chance to look at the manual and the illustration. It does not appear that the FLIR system does not have a way to run the built in switch in bridge mode. So you have a couple of options to access the cameras directly on the 10/24 default network. 1.) You can either get a POE switch and plug it into your existing 192.168.1.x/24 and hook up the other 4 cameras to that. 2.) If you are using the default settings 10.1.1.1 for the switch IP address, you could add a static route statement on your 192.168.1.x/24 router to point it to the 192 address of the flir. Example, the Flir assigns the camera an IP address of 10.1.1.2, the static route on your 192 router would say Destination = 10.1.1.2 Netmask= 255.255.255.255 Gateway= 192 address of Flir. What is likely happening when you try to access the 10/24 IPs on your local 192.168 network, the 192 router does not know to send the traffic to your Flir. The router then sends the traffic out the default route (internet) and the traffic never makes it to the Flir. Hope this helps, please write back if you need clarification. Also, if you can get me the make/model of your 192 router, I can tell you EXACTLY how to make the route statement.

These things are the best thing ever for running in attics and through walls. http://www.harborfreight.com/3-16-inch-x-33-ft-fiberglass-wire-running-kit-65326.html

Anyone see a problem with ordering this cat6? http://www.amazon.com/Aurum-Cables-Ethernet-Network-Cable/dp/B00CP7UWKY/ref=sr_1_3?ie=UTF8&qid=1422061775&sr=8-3&keywords=bulk+cat6 As many of you know, I made the mistake of hastily ordering an analog system and did'nt do enough research. I am very familiar with computer networking on a logical layer, but, not so much physical. As I make my switch to the IP age, last thing I want to do is make another CCTV buying mistake, so I am going to keep asking the forum before I make purchases. Thanks!

Thanks for clearing that up. I dont know much about the Flir system, but there might be a "bridge" mode setting that would turn the switch ports on the NVR to be just switch ports and not do routing. Does the NVR have a serial connection? If it does you should be able to make any changes you want and be able to access it via serial. I will do some more research into the Flir interface to see if there are any other work arounds. If there is no way to turn off the routing function of the Flir, than you are correct, you would need to forward ports.

Help me make sure I understand the topology. Let me know if I am understanding correctly. Your NVR is hosting LAN1 and a 192.168.1.0/24 network handing out DHCP addresses to your cameras. Your NVR has an address of something like 192.168.1.1 and has it's default gateway pointing LAN2s router on your 10.x network. Your 10.x network is your regular internal LAN for all your computers and other devices, and the 10.x net is hide natting behind your internet connection. You are trying to access the NVR from but your internal 10.x net as well as from the internet?

Tom, can you link me to some crimpers that are worth a poo? As part of my CCTV project, I also plan on installing network drops through out the house. These will either be brand new runs, or repurposing POTS drops that exist in the house. My house was build with CAT5 for the POTS lines, so I should be able to leverage those cables

Thanks Boogieman... I am going to avoid the CCA, but why would you consider Amazon not to be reliable? I have never had a single problem with Amazon Prime.

Thanks 01sporty! I started reading more and dont think I want the CCA. If I am going to do it, I am going to do it right, I will spring for the good wire.

I honestly would not mess with analog cameras. I made that mistake when I got my CCTV system a couple of months ago. I am in the process of switching to IP cameras. Analog cameras are great for seeing activity, but, you are not going to identify faces or plates very well. Also, when it comes to getting a NVR (for IP cameras) I have heard several times on this forum to try to stick with like branded cameras.

Loria, let go of the neighbor thing and heed to the advise that has been given you. The device is not on the network so would not be vulnerable to the attacks described in the first article. Several people have confirmed that the distortion you are experiencing is not a laser attack. so you can rule out the second article. The best thing you can do is first flip that camera around, second, learn to operate your DVR better. Your obsession with your neighbors is clouding your vision. I have done everything I can to help you , but at this point I think you should take my and others advise and stop thinking about your neighbor so much. I thought we had made some progress?

Now you are just pulling our legs.....impossible... This is why I suggest training on the NVR/DVR. The likelyhood of this happening on both units is impossible. The only thing left that it can be is user error.... being that I am having to post Loria's pictures for her, tells me she is not very tech savy. I really think we can put this post to rest. The answer is training on proper use of the NVR and righting that camera.

Well, as stated in my previous post, it could very well have been flipped without human intervention. If you installer forgot to tighten the screw all it would take is a stiff breeze and a little gravity. Weather it be installer error, or neighbor error, this should be corrected. First thing you need to do is get that camera right side up, see if that fixes the picture problem. It would not take a professional to do this, just a screwdriver, a ladder and maybe a allen wrench. Once the camera is flipped the right way, see if the problem still exists, if not call Swann. Second, and I am not trying to beat you up, I think you need some training on how to operate the NVR for the other problem. Either request some training from your installer (I should mention that i dont think a pro would use a DIY kit like this), or from Swann, from my understanding their support is quite good. Swann has 24/7 lifetime support, and they would likely be more apt to produce some results with a phone call. They would also be able to help you diagnose if your DVR has problems. I think if you do those two things, you will be free and clear. I think we have found some solutions!

I would need more information on the network topology. 192.xxx and 10.xxx are likely both internal addresses. What is the IP of the computer that you are trying to access the application from? is it on the same network as the router in question?

well.. look at the build of the camera... the weather shield could/would collect water, that water would be more likely to seep in and cause damage to the electronics. Even more interesting, looks like it is pretty neatly tucked in that eave. Could be getting a good amount of reflections off that siding which could be causing the bleed out. With the weather shield pointed correctly it could potentially stop all the bleed. I would at least get up on the ladder and flip it right side up. That being said, I am not sure if this was done by a malicious neighbor, but could have been done by a hap-hazard install. If the screw was never tightened down wind could have hit it just right then gravity took over. First thing to do is get that camera positioned correctly.

Well... first of all the camera is upside down... might want to break out the ladder and fix that. The 960H system, I see that in a box in another photo... is the new system a replacement for the 960H system? At this point, I am pretty confident in saying this is likely a combination of user error and installer error. If your current installer is not able to work with you, I would hire one from a different company, ask them to correct the camera positioning and a good amount of training. Unless your neighbor flipped the camera upside down, I dont think the neighbor has anything to do with the loss of picture, and the files being deleted. I am pretty confident we can rule that out.

Attaching photos emailed to me by Loria

Where are you getting this info from? Nothing in the you last post did anything but make things even harder to believe, and gave us no clue what DVR you are using. Process should be simple, look for stickers on the DVR/NVR and give us the model number... If at all possible, take pictures of the DVR and the cameras. We have established a way to get them posted. Redundant camera? What you posted before was a DVR model number, not a camera model number.

Why is the camera on the top left labeled camera1 and the camera in the top right also labeled camera1? So much is not stirring the kool-aid here.

If you are able to take a picture of the back of your DVR, feel free to email it to me, I will make sure it gets posted. Also, a picture of the mounting of the camera might prove useful.

The confusion begins with giving us the model number of the DVR. That model does not support 720P recording like the images show. The DVRs max resolution is 960H. 960x480 720P is 1280x720.

Do you know if your DVR is HD-CVI, HD-SDI, or is it an NVR? IP based?

Hi

Based on what I am seeing, you are not dealing with a laser of sorts. I would suspect a cable with a short maybe?