So, I have 3 DVR's installed (One at his house, 2 at the business) and the issue is that I can't get the viewer program to connect to the DVR's at the business on the laptop.... but it works fine with the mobile program. I can't figure out a reason why the laptop won't connect but the mobile will.
All the port forwarding seem to be working alright, since I can choose which DVR to connect to on the phone by changing the port number, triple checked the IP's, and the laptop program connects to the same model of DVR at his home.
The model of DVR is "DVR-7008s". No model was found on the DVR. The phone program is called "äutoID" and the laptop program is called "CMS".
It's meant to use some sort of Device ID and it's own servers to connect without having to set up any kind of port forwarding, but this feature doesn't seem to work at all. I can't even contact the manufacturer since their website doesn't even work.
Basically I'm out of ideas as to what the problem is, So if anyone has come across a similar problem PLEASE HELP ME!!!!