Tully47

Sorry, Jeson, don't quite understand your answer. but I've since discovered they're usually set to the lowest zoom setting when received i.e. 2.8 mm in my case which gives the furthest-away view but widest angle coverage. Increasing the zoom will give a closer view but will narrow the angle.

When manual zoom bullet cameras are shipped (e.g. my 2.8 - 12 mm cameras) are they usually set at the lowest or highest setting or somewhere in between? What is the typical factory preset?

Does anyone know a factory reset procedure specifically for this make/model? I was experimenting with changing the screen resolution in the DVR setup software and after the required reboot it would only display the Floureon welcome screen but no login screen. I have read that others who tried changing the resolution met with the same problem. I know the DVDR is basically still working as I can access it remotely but remote access does not offer changing the resolution back. I have tried removing the CMOS battery for up to 36 hours without success. I have also tried reset procedures intended for numerous other makes/models and generic DVRs. I think I have tried just about every combination of holding buttons for so many seconds whilst booting up. Hence I need the bespoke procedure for this machine. I know umpteen of these have been sold on Amazon so someone must have a solution by now. I have scoured the machine and motherboard and there is no sign of any reset pins or CMOS Clear jumpers or reset pinhole. I have checked every advert on Amazon for this model to find the same question and have asked the supplier and other buyers without any useful response so far. Enough of my rant for now but any useful advice will be gratefully received. I am reluctant to send the product back as I've read elsewhere you have to strip out and return the whole kit not just the DVR!