Hi everyone, my name is Frank and I'm really new to this forum, since this is my first post
Premise: I've read all 41 pages (damn, you write a lot guys ) of this thread, I downloaded and tried everything, a couple of guys posted a similar problem to mine, but it hasn't been resolved yet (nor someone replied to those poor guys).
I had a similar problem which I resolved with telnet and a USB stick (8GB pen drive, it worked perfectly).
The problem:
I bought 2 Super Mini NVR 4ch, one unbranded (which we'll call "black") and one branded ESCAM (which we'll call white). Both look to have the same precise software (V4.0, 2014-04-17), except the boot splash screen, but both had the same problem.
The "black":
When I first opened the "black", it seemed to worked fine, but the hard drive (I have 2 perfectly working 2.5HDD used with 3 different USB to SATA adapters all perfectly working) when plugged in started to make "weird" noises, like if there was something wrong with the controller or the power of the NVR who wasn't able to boot it. I've tried everything, change usb port, plug the HDD before the boot etc, nothing, and obviously the HDD wasn't detected. So after a research on this forum I've been able to put (directly ) the lastest firmware (24-1-2015) on a usb stick, opened telnet and made the update, now the "black" is perfectly working.
The "white":
The white branded ESCAM worked perfectly since when I booted it the first time, but after a couple of weeks (I turned it on many times in these weeks, but it didn't work at all, I just made some practice) it suddently stopped working! Without a reason, both USB ports looks dead, no sign of life, the mouse is stuck in the left-upper corner and I can't move it, but I can see its red led light, I can "boot" the hard drive (I can hear it running) but it isn't detected (using IE11 interface).
I tried to log in using telnet, I inserted the USB stick and it wasn't detected (using lsusb), #fdisk -l showed nothing, #ls showed just some files in the NVR, #mount /dev/sda1 /mnt/ gave me an error (no such file or directory), #mount /proc/bus/usb /mnt/ worked but it gave me no files or directories in the flashing steps.
So now I'm basically stuck, update through the IE interface does not work (always file error message, and I can only navigate into my Desktop root directory, even if I plug in a stick or an hard drive), I tried to upload the firmware using the XRN0808E tool, it can login but it suddently fails to upload the file.
I've already contacted the customer support of ESCAM which gave me 2 files and instructions to put them in a USB, stick "update.3520d.a.fls.all.nor.4_0_2014103009.mini.4ch.update" and "dvr.update" (about 84KB), but mr. Joe seems to not understand the fact that I cannot use nor the monitor interface (stuck at the 4 cams squares since I can't do nothing) nor that I can't plug in a USB stick nor a USB HDD.
Obviously I tried the boot USB stick too, but as I said the USB ports are both totally dead it seems...
Conclusions:
So finally, it looks like my only remaining option is to use telnet via ethernet (directly plugged into my pc, but if necessary I can use a router too) and send files to the NVR. Since I've not read about this kind of solution, I wish that someone (maybe Mr. Mike Mahon) could help me on finding a proper one to my hopeless problem.
Cheers from Italy
PS:
I noticed that if the HDD is plugged in while the NVR is already on, it won't detect it.
PPS: A tip, why don't we resume all the useful information in this topic and stick it into a single big post at the top of the thread?
