thanks marzsit, i'll do some looking into the avd and hopefully can find something that way.
the guy we had doing this was an outside guy, but his response time and service was not the best. he wouldn't return calls for weeks and we'd just get bills for things we didn't know about. his systems work good, just bad service. though his systems do seem to run into more overheating and shutting down issues then what our systems do though.
any suggestions on must read guides to cctv stuff? or any good faqs to try and get up to speed on systems?
well i can't insert a pic or link to another thread with the software, but if you pull up a thread by AMI posted on Aug 17, 2005 entitled: "Can anyone identify this DVR software?", thats what we are using. it's all grey with the date and time in a red circle in the top right corner.
if we were to upgrade his systems to another card, would it be as easy as removing the card, installing a new one and just configuring the new software? or is there more involved on these systems?