update :
I have had no luck with contacting samsung support in America, Korea, Australia so far no one has got back to me.
All product descriptions though say that in the interface there is a reset switch. I assume this returns the machine to factory settings and would clear the password for me which is what I am after. There is nothing in the manuals about with the exception of the attached images. There is a socket that says "Console" on the back of the machine that looks to accept a jack.
The manuals do not label this "Console" jack, except to say [CONSOLE - is designed for service repair purposes only]
Is this the reset switch? Does it require a jack to be plugged in while the machine is on to create a short? I do not wish to cause any damage though so far this is as far as I have come.
Any help would be greatly appreciated.
Cheers