leonidasklein

I'm having a problem with HikVision DS-7816HE-E1/M Playback. It won't work on my computer but it works on other computer. LiveView is OK, only playback is not working. I've updated the firmware, uninstalled webcomponents.exe plugin reinstaled it many times and it won't work.... When I try to play a video it says Playback Failed. I'm sure it is recording, because it works on other computer. Can somebody help me please? I think there are leftover files/registry while uninstalling and it may be affecting the software. but I don't know where to find them... Tks!!

Is there a way to install only the playback module for the iVMS? I installed it on my computer and it installed a bunch of other services that I don't need... Tks.

Hi Jimmy. I've tried all of this and none worked out. I just want to playback in the browser instead of downloading the file first. I'll give a try to IVMS

Hi I'm having the same problems with HikVision DS-7816HE-E1/M. It won't work on my computer but it works on other computer. LiveView is OK, only playback is not working. I've updated the firmware, uninstalled webcomponents.exe plugin reinstaled it many times and it won't work.... Can somebody help me please? I think there are leftover files/registry while uninstalling and it may be affecting the software. but I don't know where to find them... Tks!!