hi,
I just bought the camera DS-2CD2332-I from the bay, later I discovered that Hikvision does not provide support if the product is purchased outside their official channels. Now I got a problem that I can not save files anywhere (exept ftp), there is the "nas" option and I set up the shared folder on my Qnap with their authorizations and quotas.
I went in the "storage management" and formatted successfully: on nas there are actually one folder with files inside, the interface of the camera shows the state "normal" HOWEVER, the Log remains empty and does not save any video or photo manual capture or timelapse event.
Can you help me? otherwise, a camera in these conditions is useless for me... a shame because it looks very good!.
Model DS-2CD2332-I
FW version: V5.2.5 build 141201
Encoder version: V5.0 build 140714
language: italian.
thanks
Dany-dm
