HecBravo

May be someone could help us, may be as someone posted we need to update firmware, change the Internet Service configuration,or something like that. Let me tell you that even when you cannot see your DVR using IE, if you have a smartphone you can see DVR using gDMSS.

I am a neophyte in these stuffs, so I appreciate some additional help how to change the subnet, I suppose that I need to change TCP/IP settings and add a new gateway 192.168.1.1 or something like that. thanks...

dede... I tried again, and noticed that DVR has IP 192.168.1.108 and my laptop is in subnet 192.168.15 I think that's why I cannot login via telnet, any clue to change something to use telnet? thanks in advance PS I'm doing my best

I will try tonight, I going to verify the subnet on my laptop...could you tell me what kind of cable because I know that there are many kinds.... thanks dede

I used IP 192.168.1.108 (using an IP scanner), but I could not login. I am using puttytel. Also try with port 80, 37777, 23 and nothing happened. Thanks

Thanks dede I tried to connect using telnet but I could not, I am not sure if I am using the correct IP address and port, if you could tell me some clues....

Thank you, that is what I am looking for, someone how has the "password generator". I already tried removing the cell-battery and they tell that with date 2000-01-01 the "super password" is 000000 (login with admin user), but it did not work. Really I appreciate your help....

Yes, the DVR will allow users to input ID and password to log in again after it was locked 20-30 minutes.. But your problem is you don't have password for ID admin any more, that's why I asked you to contact Dahua or their local dealer or your provider to reset the password.. Usually you have to provide the date information displayed on the DVR and they will give you a super password, then you can input to log in and then modify your own password. Well, my local support provider told me that I should try removing cell-battery in order to reset the DVR but It did not work and Dahua Online Support do not answer I tried to contact them by online support but no response.

Thanks tomcctv Now problem is that I cannot login using admin user i missed password so I need help in order to find a way to reset the password on my Dahua DVR any clue?

Well now I know that user unlock after some minutes (thanks), now the issue is that I cannot login using admin user. Let me tell you that I had a local support provider but no longer since last week, they helped me to configure DVR with DNS they create the host using a Dyndns but last week they removed the host and now I cannot enter using admin user to the DVR in order to change the host and all the configuration. I tried to enter to Dahua Support but now they ask for some additional data, last month I sent a doubt (without additional data) and they answered but now it is not possible. I saw that someone send the password that DAHUA give you based on the date. I appreciate your help or any clue to solve this doubt...

Hi everybody I locked "admin" by mistake, I appreciate any help on this issue. It is a DAHUA DH-DVR040HF-AS thanks in advance

Thanks for your help everythign is working well...

Hi Folks I have a DAHUA DVR, I am using Web Service 2.0 and when I tried to see cameras message "No right" comes up. I already verify that "Admin" user has the right to monitor. Someone has any clue to solve this issue. Thanks in advance...