pueblowestpc

I cannot figure out why I can't get this device to connect to the EZVIZ. I tried on the mobile version to connect, and also the PC version and it won't connect and says to check the network. But I can view it from a PC using the internal web server. I also made sure upnp was working correctly and it just won't connect and don't have a lot of troubleshooting or error log. Anyone have luck with this? I can connect to the cameras using rstp for now, I just though it would be easier to use the ezviz. BTW its a great system for the price, pnp with hikvision cameras.