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Hi i have double checked that setting. I have used that same account when sending mails from the newer units and it works fine

Hi Don't know if systems from 9 years ago can do remote viewing, what port and servers are available on your device? have you tried via the browser? Regards

Hi Try installing the HDD into your PC and run this software http://www.hikvision.com/europe/download_more.asp?id=1365 http://www.hikvision.com/europe/download_more.asp?id=1495 Regards

Good day This PTZ looks like its AC not DC, however I have seen PTZ's that can take 24AC and 12V DC , not sure what you should try here, it does say AC on your pic though so I would stick to that, is there any other allocation on the PTZ on what power to use regards

Hi you can use this hikvision software to record your footage http://www.hikvision.com/europe/download_more.asp?id=1365 then use the vms to play it back and cut/save/import footage direct to your PC Regards

Hi Try running a separate PSU just for that cam and see if you get the same result, also ground your DVR at the back there should be a ground screw, also what is the camera mounted on and what cable you using? also try removing the negative on the power connection for the camera let the video be the negative for the cam that sometimes works hope this helps Regards

Hi You will need at the very least a gigabit network and a high-spec pc with graphics, high end i5 or middle i7, is this for local network or remote? for remote you will need high bandwidth especially on the DVR end, high upload speed, at the PC side, high download, you could also try playing with the bit-rate/FPS and resolution to get better streaming or if the system has dual stream just use the sub-stream Regards

Hi you can use hikvisions iVMS-4200 pcnvr software to run your cams, its compatible on windows 7/8 and 10 and MAC you will need to setup the motion on the cam and on the vms software, the software will find the cams on your network for you , just make sure its all in the same ip range, here are the links for the software http://www.hikvision.com/europe/download_more.asp?id=1365 http://www.hikvision.com/europe/download_more.asp?id=1495 hope this helps Regards

Hi Have you run a ping test? eg: under search,CMD, ping 192.xxx.xxx.xxx (ip address of one of the cameras) -t for the day and see if you are loosing connection to the cams or if iSpy is closing them, to what device/ap are these wifi cams connected to? check your ap device, if its a wifi router check settings like the dhcp server, wifi settings etc also try updating the firmware of your ap device hope this helps regards

Hi Just use the DMZ service and add the ip of the cctv camera on there, otherwise check to make sure your default gateway is correct on the devices, also check with your ISP if they don't block ports Regards

Hi you will need to convert your analog signal to digital in order to make it work on a app on your mobile, the best way to do that is via a DVR or you could just use a IP camera, the other way is to use a IP server or a usb dvr to a pc, I wouldnt bother with any of those it just becomes a pain, I would recommend a DVR or IP camera Regards

Hi You should go for the highest TVL you get 700/800 tvl ccd otherwise you can go for 1000/1200tvl cmos which is usually the same price or sometimes cheaper than the CCD boards, also remember to get the cable as its probably different compared to your existing camera Regards

Hi Locally is all working? do you get the same if you log into your DVR with a local pc?try going on " www.canyouseeme.org " locally and test that the ports are still open and that your static IP is correct,have you recently installed or updated new anti-virus firewall program? have you tried from another PC or cellphone? do you get the LOGIN page but cant see the cameras feed? Regards

Hi I had the same problem with my system and found it was the POE switch that was the issue, what POE switch are you using? specs/model? try using a different switch or POE injectors with a 12v PSU Regards

Also blurry/low resolution/useless. Not any more rugged that IP or CVI/TVI. It all depends on the manufacturer. Cheap junk analog is not rugged. Analog card is even worse. Its 2015, standard non hd analog should NEVER be installed. Both IP and CVI/TVI are very cheap. You got to look at the application, its a apartment complex, imagine running all that cable for a analog/tvi/cvi system, sure you could use video sharing kits but I haven't seen any for CVI or TVI that actually work properly, the best for this application would be IP, sure it is more expensive but grouping the ip cams together you will be using allot less a cable and allot less labor

Hi Another thing you can try is change the baudrate and protocol on the PTZ to match your keyboard, and drop the converter Regards

Hi Just Log in the devices and change all the PORTs to what you like and forward them accordingly it wont matter unless that port is has already been used there should any way be a reference on your port range on the DVR's Regards

Hi The problem is either your HDD or PSU for the DVR, try testing your HDD with a HDD Tool , I would recommend HDD-Tune Pro if there is any faults you will need to replace it, I would recommend with a SV HDD, it can also be your PSU not pushing enough AMPs try a different PSU with same Voltage and same or higher am page also format your HDD in the DVR. Regards

Hi Does sound like the problem is either the isp or the HQ firewall, have they checked to see that all the ports are allowed through the firewall? where your house is, does the isp have good coverage there? Regards

Hi This Balun is made for the HIKVISION TVI cams but should still work with a analog setup Regards

Hi What HDD you are using in the NAS? it can be that the NAS server you are using cant handle the data, what is the spec of that NAS server? try using a HIkvision or Dahua NVR to do your recordings. Regards Marc

Hi Can the keyboard setting be change to accommodate different baud-rates and protocols? what is the RS485 distance you running Regards

Hi I would recommend IP/NVR for a apartment complex you can group the cams on each floor to a switch and then daisy-chain them between the floors allot less cable and hassle than running 1 cable per cam through all the floors Regards

Hi Don't worry about web login, use the CMS software for Dahua on Mac here is the link http://www.dahuasecurity.com/download/DH_SmartPSS_Eng_Mac_IS_V1.11.1.R.20150114.tar.bz2 its much more user friendly Regards

Hi It can be 1 of 2 things, HDD or PSU, Try using a HDD TOOL software to test your HDD, I would recommend HD TUNE PRO,a HDD shouldn't crash at all, are you using a Surveillance HDD? If not I would seriously recommend that you do,other wise your HDD will crash all the time especially with a HDCVI system, you will need a HDD with no errors as the DVR is a security device and tries to save your data so it performs checks on the HDD all the time if it finds even the smallest error it will reboot and display HDD error or no HDD The PSU can also be a problem if the PSU is damaged and not pushing enough amps, so if it says 12v 2a it might only be pushing less than 1Amp, you can test with a amp meter or getting a New PSU with same or higher amps hope this helps Regards