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I'm an electrician and I have a customer who has called to see if I can help with their DVR. It is calling for a password and of course after 10yrs they cannot remember what it is. Is there a way to reset the password. I talked with the folks at Super/Circuits, sent them an email with a photo of the unit I'm asking about and they said they did not recognize my DVR, however, what is pictured in their manual I found online, looks just like one in the photo I sent to them. Any help would be greatly appreciated. Thanks in advance

I think I'm going to have to scrap the old DVR, I cannot get past the "password" issue I'm having. My new thought is to move the DVR from Building 2, 8 Channel, to Building 1 where I have 8 cameras. Buy a new 4 Channel DVR for Building 2. I am having an issue with the remote access that I am hoping someone can help with. I think I have the Port Forwarding set correctly. When I login I get the Web Viewer H264 1.8.1 opening to the "Log In" dialogue box. When I enter the information it thinks for a bit then I get a connection error message with "Invalid_Socket". If I log in on the network the DVR is on everything work great. Any thoughts?

Ok -- I need a little more help here. This customer has two buildings, detached, and both have DVR's. I have set Building 2 with a Crest CDR-3308-1T dvr to a wireless router for viewing on a laptop in the office of Building 1. Is there a way to connect the cameras in Building 1 to the DVR in Building 2 via a wireless connection? I don't know if I have explained this well enough to understand my situation so PM me if willing to discuss. As always, thank you.

I was afraid of that. I was hoping there might be a backdoor or password reset available. Thank you for your time and advise.