rocky2log05

Doug, Its Eyemax DV-9480 The port ranges are correct. Yes the IP address matches the router settings even the private port. I believe firewall is configured correctly because I can see the web user interface when I access the dvr using a web browser, meaning the router is pointing me to the right ip address and port and the firewall is not blocking my request. The problem occurs when logging in before the video shows, it keeps on saying login failed. Yes Iam using the same version of client and server software. Web Interface and Client Software works perfectly inside the LAN. Thanks, Rocky

We have 32 cameras hooked up to 2 dvr's. Basically, our problem is logging on to the the 2 dvr's remotely (outside the LAN) using a remote client and or a web browser, I think our router is properly configured since I can access the DVR from outside the LAN using a web browser, but when i try to login it keeps on saying 'login failed' it also happen using remote client. Accessing the DVR's from inside our LAN is working perfectly as it should be. Could you please help us. Your help will be greatly appreciated. Thanks.