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Steve, you are my hero! My Lorex LNR280 completely stopped responding and wouldn't boot up. I had the same exact experience as you with Lorex support. I downloaded your files and things...almost..worked. The UpTool exe included in your zip threw a gnarly error in a foreign language. So, i downloaded a different version of the tool from 'academy.visiotech' (just a random site i found that had the tool). Anyway with the new tool, your solution worked like a charm to bring my LNR280 back to life. This saved me hundreds of dollars, thanks! Here's the link to the UpTool i used: http://academy.visiotech.es/es/safire/downloads/software/download/42:safire-uptool/68:safire-uptool