video seeking in client software timeline
3) Using the client software, I search for a list of motion detection events.
Clicking any of those starts playback, but the recorded stream always starts about 20-30 seconds before the actual motion event.
Even trying to drag the timeline to the motion time, its not possible, almost like the video can only be seeked at certain points.
Is there a way to fix this? Maybe its something to do with the type of compression the video streams are using, but I cannot find any way to change this anyway
This is a firmware level issue. I am interested if anyone else has resolved this problem as I presently run a DS-9016HWI-ST FW v3.1.6 build 140928 encoding v1.0 build 140722. I run IVMS v2.00.08.50 build 20140519_02. That combination works great on event review - the second you click the clip you see the motion event. When I try other versions of IVMS I get the exact issue you describe where it starts the clip 30 seconds before the event. Very frustrating - if anyone knows how to fix this please let me know.