I have purchased a swann dvr system. I have it up and a few cameras working already. I have a few things I have not figured out how to do yet. It came with no manual or cd. I went to their site, only thing I have found is how to install it. Not how to work/configure it. Plus I'm a paper kinda person, not pdf. I contacted customer support to find out which exact head unit I have (no sticker, just package deal sticker). They said to contact customer support.... um, that's you!!! ?????
So what I am looking for help on.
1. The saved "before" and "after" once the motion sensors are triggered. I have them set at 5sec, it seems to be saving about 30sec?? I have not rebooted it since, but I have hit apply, on each camera.
2. I don't see how to delete saved videos. I see export which I have not tried yet.
3. I can get live feed on my phone from internal wireless. But I cant seem to get it to do outside. I'm not understanding the open up the router stuff(comcast/xfinity router) I have to do a droid and iphone on this.
4. Any way to access this from my pc? I found a video on youtube, said to go in via internal ip addy. Didn't work.