brian.anderson

Thanks Dogear I have initialized the hard drive but we still don't seem to be recording anything, and I suspect that the hard drive has failed. Still no response from Swann. Now I can't even log on to Swannview on my PC! All very frustrating!

Hi I have just joined this forum as I have the same problem as you and after 40 minutes on hold to Swann I gave up waiting. They haven't responded to an email either. Our system is just over a year old. It seemed to be fine until recently, but now we cannot access any recordings at all. We only have four cameras running (preview is fine). The device settings screen says that we have only 5gb of free space. It is set to overwrite previous recordings, so I am baffled. Have you had any luck, lee8389?