affordablestorage

Hello, I was having the same problem. It turns out I was using the wrong version of the SADP tool and the IMS-4200 software. To fix the problem I downloaded a different version of the SADP software (V2.1.0.2) found here: http://www.hikvision.com/entest/download_more.asp?id=1182 I did a password reset using a password reset tool [MOD: edited] After that the camera became active and my default user and pass became admin and 12345. I was then able to proceed in changing my default gateway to access the camera from my web browser. If you have any questions let me know, Thanks, Trevor