VST_Man

Rory, installing and fix'n is what I do. Many times I'm stuck with what the customer buys. Other times I'm the one testing. In this case, I'm testing them. So far I've found it's not worth the money due to the fact that it comes with a plastic lense on the case which causes the IR to cast a halo over the field of view, and yes it is clean. I want the dip settings for future reference. I can get a cheaper ($60) color IR bullet camera with comparable specs.

No joy......sent a email and was ignored.....I'm stuck?

Rory, you can find them all over the internet.

Does anyone have any good tips on cleaning camera lenses, the type of recommended cleaning solution, or things not to use. Thanks inadvance.

I sent a test msg in. As a consumer I want to know when your going to contact me? I'd also put a section that requires a phone and time to call back. It would be nice if you gave a estimated reply time. But, if I need support now,ie. I'm on0site and waiting on you, this WEB page does nothing for me. Sure I'll wait. No way. There has to be a way to seperate the urgent from the laters. If I have a question that can wait I would wait. But, I'd like to have a choice before I submit a msg via WEB. ps....Does this send a reply via Email stating that you received it? If so, that's where you might put a note that tells me; Company has receiveed your tech support request. Please expect to receive a call during the times you requested. If this request requires an immediate response please call 1-800-"great service" to speak with support technician now. Keep at it, you'll have a better product in the end. I'd also like to be added to your list of dealers when you get there.

I'll be there. Gotta get rid of these quarters I've been saving.

a secure "private" discussion room is a great place for your deals to discuss things you don't want the public worring about. On-line help should be the same for both the customer and dealer; but, your customers are your #1 priority and the dealers will appreciate it also. Search engines?? It's been awhile since I wrote a WEB page but I think you are off base on your statement of having the text visable so that the search engines can "find you". And think about this; are you more concerned about someone find a crappy WEB page than finding a great functional WEB page? In it's early stages the WEB was What You See Is What You Get. Today it is the best deal and best support becasue there are thousands of Comapnies out there just like you. If you can provide those things that others neglect, the customers will return and will tell others about you. Don't waste time looking like everyone else. Deliver what everyone wants. Great prices and great support. I represent the customer who is holding me responsible to know my stuff. If I don't beat the competition I will be collecting food stamps.

Info page did not display any data?. Displayed products all look the same and when I read to see what the differences were it was not obvious to me what those differences were compared to the obvious price changes. Also, nice if the data was available on the first mouse click and not embedded deeper beyond the first click. No Support link? See ya! I won't even think about buying if the support link is missing. And when you do get it up and running, answer the phone. Good support is hard to find but once someone finds it the word spreads quickly. Take out "CCTV" from the catagories........needless info....sucks up space that you could use to increase the font size (us old guys can't read the fine print..ha ha ha) I like the photo's and the checkout links. I always wanted a WEB page to have a special access for me, the installer, where the prices are lowered for me. Verify the business and lock in a installer and his friends and you will always have business. Closing; clean up the catagories and get to the point. If I have to drill down to figure out what the differences are and the spec's, I get bored quick.

repalce the VCR? Ok, look at a "Go Video" DVDRW. Under 200, works like a VCR. But, I'd spend the money now and get a decent system.

move the complete system. trust me, you'll be happier you did. The more "junk" you add to your system the more you will have to maintain.

http://www.Video-Insight.com Great support. System works great, no crashes, stable, and simple. If you can put a NIC card in, you can set this card up no sweat. I've got the DVR 240 and it works great. I also suggest NERO to support your CD editing and burning habits. Combine the 2 and you have one heck of a package for a moderate cost.

www.video-insight.com Only hitch I can see is that a DVR system handles 16 camera's per system, so, your tied to lumping 16 camera's/stores on each server. Not a problem, just 16 "tenants" will shre the same server, but, you can limit all 16 to their own camera's via passwords and privledges. That's approx. 16 servers, 256 camera's. 16 power supplies, and lots of cable to run. Add in the internet access of 16 seperate IP address's, and you'll be in all set. If you need someone to come out and work this with you, just ask..................I'll come out and help. Contact Video Insight for more.

Network is 10BaseT.......not fast enough for me.

is the flicker actually coming from a light source or is the camera producing one? If it is the camera, check cables, connectors, and DC voltage at the camera end. If it is a light source that cannot be removed, the options are very limited, software can block it out but may block out the target area. I can't say it enough. If you buy premade cheap cable you will, sooner or later, experience video problems like above. Hope this helps Thomas.

Not to object, but, my experiences are; Belkin sucks. Dlink is great on the line side but terrible on the wireless, Dlinkand Netgear are good, both wirless and line, but I give the edge to dlink in that the port forwarding is easier to use. Do you need wireless? If so, make sure you purchase a router that allows for connection of higher gain antenna as you will most likely need that to improve performance. I advise that you search the WEB for Networking Forums and read, read, read!!! Everyone has an opinion based on how they use it. Everyone uses them differently enough to match your requirements to the right router. As far as a dedicated link for your router? That depends on the customer and what they have behind the router. If there is a huge amount of traffic going over ANY router, a video link will further degrade overall speed. You can run a speed test before and after installs to verify the impact, which may help you recommend solutions to the customer.

check the camera with a monitor, at the camera, without the original cable. Are you using RG-59 siamese (RG-59 wpower)? Good cable makes ALL the difference. If your using premade "junk", as I call it, those cables deliver poor performance, ie. lousy pic, voltage drops, unable to maintain the mA current required to bring camera upto optimal operating specs. If good pic, recheck your connectors. If the cable run is beyond 100ft, look at the power, wire used, and connections. I've had camera problems like you just described and found all of the above issues to be the problems in most cases. Many times some will connect several camera's that max out a power supplies Amp rating which will have an immediate impact on the over systems power and amps. Low amps equals poor performance.

http://www.allelectronics.com/ I use the splice connectors and the 2.1mm male connector from the above WEB site. Splice connectors are filled with a silicon gel that seals out moisture.

anyone have a good source of supply for direct bury cable, both straight RG and Siamese? And, If water collects in that underground pipe I'd suggest that you dig out a section and place in a small drainage "pit" under the pipe that will allow for the water to drain into. Use small rock and feed the drain into it. It will reduce collection of water.

Rory, what port does the EDSR900 (Everfocus) use? 80? I'm trying to run a WEB Server on 80 and the EDSR900 off the router at the same time. I can view/run locally but when I attempt va the internet I get the server ok but the DVR is not reachable?

Is it normal for a IR camera to have a "white out" ring to it? Almost as if you are looking thru a porthole. The view in the hole is night vision clear but the outter edges are snowy white and amost unviewable.

I cleaned the outside of it but will go inside and clean also. Was reluctant due to the warranty stickers. Thanks, will let you know how it worked out.

I always look to stay atleast 1ft away from any other wires and if possible I also "look" behind the wall or ceiling to avoid any floresent light fixtures, electric signs, and anything else that may induce. If you constantly think protecting the wires you will quickly develope a keen eye in spotting potiential problems. And keep in mind, you may run your cable perfect today but an electrician may come behind you 6 months later and install a hot tub and run his ac line along yours. You have to be one with the video cable ObieWan!

have you eliminated "crossovers"? What I mean is, trace the cable and make sure it's not crossing power lines, cables, or anything else that "induces" voltage onto your video cable. Line induction interference is always worse when the circuit is "on". I had a install where there was a spike with some flashes on several cameras. I finally mailed it; it was the electric fence used to keep the horses in! All the video cable that was ground burried was "induced" by the fence ""zapper". After reinstalling the cable to protect from the induction, all worked well from there out. The quality of the cable, connectors, and methods of installation are all very influential in the end result of video. Seperating and safeguarding those cables makes all the difference in the world. Yes, you might be able to "block" the induced signals, but, you may induce other problems along the way. Hope this helps. Does anyone out there have a good method of "blocking" unwanted signal inteference? ie. those neat little ferrite "doughnuts" that are found on some video cables...the poor quality ones? Can they be applied to RG and have the same result? And realize, if the cable comes with a ferrite attached, that cable is most likely sub quality to begin with? AC line blockers

I have the same issue. I have a SQL Server running, a DVR running, and a Dlink DCS5300W wirless running on the same intranet. As long as I am in the intranet I have no problems communicating to them. But, when I attempt to view via the internet I can only communicate with the SQL Server. Port 80 is wide open but 81, 82, ect. are blocked by the ISP, which basically shuts down my choices. What other ports can I attempt to pass Video on and is there a better way to get around the ISP road blocks? Thanks inadvance

(2) Netgear 624's. Can I "bridge" them without a bridge or AP?