Steveb3730

Helping my brother with this, he has a speco dsd8 DVR and can not view it unless he is on his wifi (or within his network) I have confirmed that the ports are open, port 80 5445 & 5446, we have also tried alternative ports. He uses an xfinity router/gateway but we have tried bridging this and just using a linksys router set up to see if it was xfinity's gateway blocking it. He has been fighting with this for months and even exchanged his dvr for a new one to see if that was the problem. Any help will be much apperciated -Steve

No insult at all, i'm here for help. and you got it! He was putting in the wrong address into the app. the dvr address worked on the app with in the network so never thought to question the address. Sometimes its the simple things that get over think'd! Thanks for the help!

I've attached a picture of the DVR's network setting hopefully this will provide more information and help us get it fixed

Phone app. Get an error cannot connect please check settings. To try an access via browser do i type in his dvr ip address?

Didn't find ip access setting. I set up manually and set NO for ddns. Unfortunately same results. Ya the model is probably a typo when he text me the model #

Yes, I even tried another site to check the ports and confirmed they are open