dar124

I just checked and the serial number does have a "WR" in it. And it currently has the v5.2.0 build 140721 software installed. So I should be good to upgrade if there is a newer firmware out there?? Any suggestions on the best way to upgrade the firmware??

I'd have to check to see what the serial number is, but I know it is not the Chinese version. I made sure it was the American version back when I bought the camera.

Thanks for the reply topchips. I'd like to keep the setup like it is w/ using the iSpy software and having the camera record to my WHS server. I'm sure I could google a bit ... but what would be the best / easiest way to update the firmware so that I would be able to use HIK Connect?? I'm pretty sure I updated the firmware when I first got the camera, but that was a few years ago. I'm hoping that I don't need to remove the camera from the side of the house where it's mounted??

A couple of years ago I got a Hikvision DS-2CD2032-I camera. I ran a network cable up thru my siding and got a POE injector and got everything set up. I tried the Hikvision software, but ended up using iSpy to have the camera record to my WHS 2011 server and I used the iVMS-4500 app to view the camera on my phone. Every month or so I would delete the recordings from the folder on my server. Everything seemed to work fine, but one month I noticed that there weren't any new recordings on my server. I also wasn't able to use the app to view the camera from my phone. I went thru a bit of troubleshooting, and am thinking that the issue is related to the DDNS upgrade that required devices to be registered at hik-online.com. I went thru the steps on the site, but haven't been able to register the camera. Below are some screen shots of the pages / errors that I'm receiving. Hopefully someone can give me some direction / assistance. These are the pages that come up when I go to "www.hik-online.com/dar124". Then when I go to the new "www.hik-connect.com" site and log in to try to add my camera with it's serial number I get the error that the device is offline. The camera still lights up red at night, so I know it's getting power. I did borrow a new POE injector from work and I get the same results. I'm trying to avoid removing the camera from the house, as it was kinda tricky to get everything wired up behind the siding. I would also be ok w/ doing some sort of "reset" on the camera and starting the config from fresh from the beginning (if that's possible??) Thanks in advance for any help with this.