Suezzle

Similar issue over here, but different. I have windows 10. Swann's system worked great the first time I ran it. But then I exited (not just minimized) the program, then tried to go back into it... It gives the same "instance already running" message... But it's not. It's not minimized, and task manager doesn't even show it running in the background. I thought surely a restart of the computer would fix that... I thought wrong. Same prompt message when attempting to start the program from my desktop. What to do?