Thomas.R

This may be a little late. As you described the events exactly occurring on my Windows Server 2012 R2 running Geovision 8620 DVR/NVR software. I installed the software to a square monitor (Sony) which would support a native resolution of 1280 x 1024. Did not think twice about dropping the display of the DVR software to something smaller so that I could use the task bar etc. Every time I attempted to click the icon for viewlog.exe (or press F10) Note: Click icon then chose View/Audio Log (F10) from the running Geovision software (camera view main system); the system would attempt to start the application by showing the database initializing to a certain percentage then quickly disappear. FIX: Change the resolution of the viewlog to accommodate a larger viewing area. In my case I had to set it to the 1280 x1020 screen resolution which took up the whole screen It would not work on a smaller setting. I believe on my system it is because the IP camera video needed at least this size being a high definition recording. I may be corrected by Geovision or a certified tech on this point. But the idea is that I set my start size to match the max screen resolution my monitor could handle. It works as intended in native that mode.