guibam

Hi people, I'm new here. Thank you in advance for all the documentation I had a problem with the login. My colleague tried 3 times a wrong password, by misstyping a capital letter, and now it shows a message saying that the account is blocked I would like to reboot it, but the camera is in a place not so easy to access so It would be great if I could access through telnet and reboot it. I've read that you can access using a prefix plus the password. I tried it but I get the message "User or Password Invalid, Remain 1 Retry Times". Is the prefix the same for all models of cameras? What do you recommend apart from physically unplugging it? the model is DH-SD59230S-HN