LP9511

Also Sorry for the late response back, when I first posted it took a while before I got a response so I stopped checking it regularly. Now that I know people are posting answers ill check at least a few times a week

So inside my store i currently have Two PTZ cameras that are connected to one controller. I have room for two more PTZ cameras and i began installation a few days ago. The problem i have run into is that the PTZ will show video, and on stratup The camera spins and pans back and forth, but after that nothing. I cannot control it from the controller i use for the other two PTZ cameras. I tried this list of steps: 1. Go to Menu>About>Services>Input Devices 2. Once there screen prompts to press Server Pin (located on PTZ Camera) 3. Type the number you want the dome to be My issue is when it prompts me to press the Server Pin, nothing happens. it never goes to the next screen. I tried manually going to the next screen by pressing the Server Pin and then pressing enter on my controller, but it doesnt work. Any help on this would be greatly appreciated.

Our system is very old and I don't think that they have a way to change those settings. the camera is set up the same way as my other 2 ptzs and they are the same model they just wont communicate with the controller. ive looked into changing the ip address and baud rate but they arnt those type of cameras so there isn't a setting or even a box inside to change it

hey guys if anyone else has any ideas or solutions it would be very helpful. for whatever reason I just cant get my controller to communicate with the new cameras