New here,
Just moved in to a house and the previous owner left his CCTV cameras and box for me. I saw him use it when we were viewing the property. worked fine.
Now i am trying to set the system up now and unable to do so. please bare with me as i am very new to this tech but some stuff i understand
Swann advance security system D1
4x cameras round the outside of the property
1x box in side the house SWDVK-41501B
I have downloaded the software on my iMac, iPhone and iPads none of them i can get to work, i have watched videos and its made to look so easy.
Imac
keeps saying getting device information failed.
when i try on my iPhone i scan the code as instructed and click save and error message say:
IOTC servers cannot locate the specified device, probably caused by the disconnection from the device or that device does not login in yet.
I have tried it through the the WPS on my router and then i have hard wired it. and still the same messages.
Any advice of information would be great.
AJ
