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falconmp

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  1. I am trying to set up our DVR system for remote viewing. Currently I can see the cameras via the SmartPSS program as long as I am on the same network as the cameras. When I switch to our other network to view them remotely and use the external static IP and port 37777 it will not connect. I have forwarded the ports via the router, tried every combination of ip address and port set up on Smart PSS. Any feedback is appreciated. Additionally, I cannot connect even if I'm on the same network through the web interface. The cameras appear with x's on them and there is a puzzle piece icon on the screen. Do I need some sort of flash plugin? Any advice?
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