CherryCCTV

Hi Bob, Please reset the camera first and then enter in the user interface-user settings-re-type id/password-apply. Regards Cherry

Wanscam help customers solve the problems all the time.pls contact support@wanscam.com Why is it wanscam never help there customers Cherry you have two IDs on the forum ... is it not better for wanscam to help ? Not by saying call customers service or buy a newer camera burg of which costs your customers more money

I still suggest that you try it again via IE browser, anyway you pay for it right?

Hi Bob, Those 2 brands use their own pip services, so it's hard to change that, but you can change the user name and password in the background, just read the manuals or contact their support. Regards Cherry