longhotsummer

Thank you very much for your reply. May I use any monitor (eg, from a PC) or does it have to be a special type?

There is only one video output socket on the back. How feasible would it be for me to obtain a second monitor and a splitter/adaptor, and run 2 monitors from the one socket?

^^^ Thank you very much for your kind reply. Here are 2 pics of the back of the unit. (I am a 40-miles round trip from the office and only go in once a week or so). Please kindly confirm if this helps identify it. Thank you again.

Well, thanks for your help, folks

I have now posted pics in the other Thread: http://www.cctvforum.com/viewtopic.php?p=293608#p293608 To avoid duplicate Threads, anyone who is kind enough to reply, please do so in that ^^^ Thread. Thank you.

I have taken some pics; one of the monitor and 3 of the HDD. Any help with our questions in the above Post ^^^ would be much appreciated. Thank you.

^^^ Thank you very much. I have posted a separate request for help with fuller info. It is here: http://www.cctvforum.com/viewtopic.php?f=1&t=52187

Hello all, I am a volunteer for a local Branch of a national charity in UK, located in 2 small, adjoining terraced houses in a city centre. I recently took on responsibility for our Eneo CCTV equipment. It comprises 4 cameras, 2 inside and 2 outdoors, together with a large box monitor (looks like CRT) and a white Hard Drive with a CD drawer. It all seems to work, in that 4 live streams appear on the monitor screen. One of the 4 camera feeds recently disappeared. I cold booted the HDD, which cured the problem. I have looked all around the casing of the HDD and can't find a model number. There is no manual with the Eneo, no service contract, and the Volunteer that bought it - at least 5 years ago - has left. I have no information about it whatsoever. I need to test it each month (ie, confirm it is recording) and today, I pressed its 'Play' button to receive an on-screen admin pop-up, requiring a password. I don't have a password. Our little Branch would be very grateful if any of you could help me with the following questions: 1. How could I identify the model number? (I have searched Google Images, the Eneo website, and eBay UK and can't find a pic of the same model). If required, I could take pics when I am next in the Centre and upload here. 2. How could I get an Operation Manual? (I cynically suspect that if I contact Eneo, it will refer me to a local dealer, who will doubtless press for a service contract (we don't want one) and charge an arm and a leg for a hard copy manual). 3. How can I reset the password? 4. There are no obvious character keys on the HDD to enter a password. Do I plug a keyboard in via its USB socket, or is there another way to enter passwords? I know I have asked a few questions and am new here. Like many charities, we rely purely on voluntary contributions and none of us are paid. Thank you

Hello folks, I volunteer for a Branch of a national charity in UK and recently took on responsibility for Branch IT equipment and functions. This includes some Eneo CCTV equipment. There is no manual with the Eneo, no service contract, and the Volunteer that bought it - at least 5 years ago - has left. I am here to hopefully find some pointers on how to operate it. Our charity is , like many, run on a 'wing and a prayer'. Thanks.