darwal

I bought a new computer exactly with the specifications they request. I even send them an email with the specifications and they reply me with the OK. It is a Dell Optiplex755 CPU Intel quad Q6600 @ 2.40Hz. 2 gigas ram. Chipset Intel Q35 (ICH9DO ATI Radeon HD 2400 XT 256MB DUAL DVI (Low Profile) My most serious problem is the pink screen (very often on alnet product) The case is that I cannot see the direct video on the server (only a pink screen) I had this same problem on my old computer and they told me this was because my graphic card was Intel. They said that with ATI it will work. I had to bought a new computer because my old one had no pci express slot to install an ATI but with the new computer I have the same problem. (pink screen) I have many other problems. Here are some of them: - No way to make a bookmark not even manually - when you enable the sound on axis network camera the system crash - alarms inputs are not showed correctly on server (but they showed OK on the client) - no way to see more that 16 alarms inputs/output buttoms on server or on client - no way to see more that 16 cameras on server only on client. - no way to select a source of sound.it will sound what ever is on any camera. - no sound recording - analog video output is not sending any signal Thanks again Darwal

Hi, Thanks a lot for you help. Well the case is that I just started with the new version they have for IP cameras (actually is a hybrid system where you can have analogue and ip cameras at the same time). It is vdrs version 3.0.0.227. It is the one they have on the website under download page with the name VDRS- PROFESSIONAL INSTALL v3.0.0.219. (I know is not the same version they say on the website but this is just a mistake) I have plenty of bugs and malfunctioning everywhere. Do you know something about this version? Thanks. Darwal

Hi there, I wonder if the guys from Alnet technical support are still around here or they are gone. I have been trying to contact them via email for a couple of days already but I have no reply from them. Thanks Ricky

Hi there, Sorry for posting this message one day late. I am going to summarize the situation. From my point of view Alnet made big program changes form version 2 to version 3. Those changes had also big consequences and numerous new bugs began to show. One of them was the famous alarms windows that I talked here fist. They solved this particular problem 8 months later adding a “auto pop upâ€

Hi Collin and Rory, Yesterday with latest VDR-S version 3,0,0,130, and latest VDR-C version 3,0,0,130 the alarms problems was finally solved. Thanks Rafal for his help. I have a trip abroad today but on Monday I will post the solution in detail as a final post for this thread. Thanks to all. Ricky

Thanks for the email Marcin, I will send you by pm my ip, user and pass to my server and client. The way I see it is that you (I mean your programmers) are loosing control of the software. One year ago the client was working perfect. Then you release client version 3 and problems arrived. First I was the alarm window that you just solved a few days ago. But let me tell you that this popup check box is not a proper solution for the problem. I explain why. Suppose you are a restricted user that has no rights over “visible inputsâ€

Marcin, I see you are getting close of what I mean. Great!! But sorry, this issue happens even with just one conexion. Do you what to see it on my computer? Ricky

Hi Marcin, After several attempts I could finally download the latest vdrc version (3,0,0,128) from your ftp server and test it on two portables, a sony vaio and a toshiba satellite. On both systems I got the same results. Alarms inputs from dido card are not responding on the client. Remember that this is an issue on the client. Let me put you an example: Let’s say that a volumetric detector is triggered. When the server receive this alarm event from the dido card it will respond properly (input button goes red and "after activation" actions are performed correctly) BUT this same red button doesn’t go red on the client and "after activation events are not performed on the client. And what is even more incredible, the event comes OK on the client´s alarm window (the pop up one). So the event somehow arrives to the client but only on some parts of the program. Of course the user’s privileges are correctly and "visible inputs" is configured to watch the alarm. I can continue testing on other types of hardware but it is hard for me to believe that this behaviour can change when different computers are used. If I use old versions of vdrc this problem disappear in all computers and never have a problem. I have everything set up for you to enter the client to see what I mean. Please send me by pm your email so we can continue this test and explain to you in more detail. Thanks Ricky

Vista on server? Is that possible already? I thought only XP was the recommend OS.

No problem, I ´ll wait. Mean while Marcin, could you post me the hardware spec where you have tested the systems without problems? I am going also to make some tests on systems that meet your exact requirements. Give me cpu, chipset, graphics card (where no pink screen occur), etc. for both server and client. I will test server with latest version 3 and crypto dongle and client also with latest V3 multi connect professional (once the your ftp server is running). Thanks Ricky

Marcin, I have tried to download the lastest version of vdrc from your web site but the download page dosent work. By the way thanks for the tag in the web with the version number. I have had to download (in the past) many times the same version because there was no way to know the final version till you install it. Tell me when the ftp is working again Thanks Ricky

Marcin and Roy, My concerd now if with the client version. On the server the alarms problem is not an issue (never was) and even with a Dell computer the server works OK. What I will do is I will install the VDR client on several computers (non Dell) and tell you the results. Thanks Ricky

Rafal, Marcin, Any news about the problems? Do you need anything else or want me to make any test on my side? Darwal

1st time they ask. here iit is: server: Dell OptiPlex GX520 cpu: p4 due 3.00 Ghz 1 gb ram 500 gb hd sata x 2 graphics intel 82945G windows xp profesional version 2002 with sp2 client: Dell dimension 9200 cpu: intel core 2 6400 @ 2.13 Ghz 3 gb ram 500 gb x 3 hd Nvidia geforce 7900 GS windows vista ultimate both are updated with latest drivers and patches. If you need anything else tell me.

Marcin, I dont know exacly what you want. Do you want to enter by VNC on my server and on my client as Rafal did yesyerday and look at anything you like? Darwal