Just moved to Florida last year(2015), bought 2 DS2CD2032F I cams from amazon, built a new 64 bit Win 10 computer i7 16meg 3 ssd drives. I cannot get any of the 2 new DS2CD2032F cams to work in iVMS-4200.
I had no problems when I lived in PA. and had Verizon Fios. I left all my old hikvision cameras with my house in PA.
Here I have Brighthouse as ip provider with an Arris modem/router. My internet speed varies from 18m mbps upload to 160 mbps download.
My cameras are plugged into an 8 port Poe 1gig router, which is plugged into the Arris modem with 4 ports.
I used SADP to enable DHCP, which set my camera's IP to 192.168.0.07 and 192.168.0.08 respectively, with an IPv4 Gateway 192.168.0.1
My computer is in the client list as DESKTOP-D6AMHR1 at 192.168.0.6
The DS2CD2032F I cams are build version 5.30.
When I add this cam to 'Encoding Devices' in my iVMS-4200 client, I get the following errors:
HCNetSDK.dll [11] Data error. "The data set to or received from the device is incorrect".
And error showing them to be offline or timed out.
I have several versions of iVMS-4200, but all give the same results.
Could this have something to do with:
Windows 10? 64 bit? being on a cable connection as opposed to FIOS I had in Pennsylvania? using ssd drives? my age (75)?
Could someone please help? I am open to suggestions and willing to try whatever!