TabithaGrace

My NVR suddenly stopped working and all I get is a green screen on the display. It is a Q-See, which I've had a whopping 1 ½ years. It is 8 channel 3TB and came with 8 1080p IP cameras, which work fine. My questions are: 1. Does this sound fixable and if so, how do I find someone to repair this? 2. If not fixable, how do I find a replacement? The few places I've looked, have systems with cameras, but all I need/want is the NVR. Also, what do I look for in order to makes sure an NVR is compatible with my cameras? Thank you for your help!

Thanks so much, tomcctv! I received a response from Q-See today and they told me to remove the hard drive, then turn on the NVR. They gave no explanation or instructions so I assume they are trying to take me through a process of elimination to see if it could be the hard drive causing the issues. In any case, they didn't tell me how to unplug the hard drive! I miss my cameras SO much...especially this time of year! It is very frustrating that this junk from China lasts such a short time. It is like they program it to stop functioning once the warranty is out. I just wish there was a place locally where I could go pick one up. You mentioned something about a PC, but all I have is a MacBook so I guess that wouldn't work. Thank you for any other suggestions you can offer. I am desperate to get this thing operating quickly!