krist

Hi, everyone. Our CCTV screen shows that it need to format the hard drive to record. When I tried to log in, and enter the default login and password, I could not do it. I don't know the password. The person in charge for the CCTV has left our company 3 months ago and we could not contact him. Is there any way to reset the password? Please, help because we have 4 units of this type and I could not log in any of them.

We do not use alarm company and it's not familiar in my country. The CCTV system was installed by contractor 4 years ago. I've talked to the technician but the problem is my boss don;t want to add cost for it, instead he want to upgrade to a new system for next year budgeting. I just thought maybe I could do something about it in the mean time. But, thank you for your respond.