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sam_chk

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  1. Hi Team, Need your help. Bellow is the specification: HikVision : DVR DS-7208HGHI-SH Firmware:v3.3.3. build 160716 Setup: I have a ADSL2+ dlink Modem: DSL-2520U_Z2 Modem Lan IP: 192.168.1.1 in DMZ IP defined: 192.168.1.2 Modem is connected to Wireless router: Asus RT AC68U LAN IP of Router: 10.0.0.1 WAN IP : 192.168.1.2 DDNS: Hikvision and is working; Static IP for DVR: 10.0.0.2 ( I can also access the same using 192.168.1.2).. All the necessary ports on Modem/Router are open ( 80,8000,554). Ipconfig on cmd: show default gateway as 10.0.0.1 Issue: I am able to access feed on 3G as well as in Home wifi via iVMS 4500. But when I try to connect on external Wifi, I am not able to connect and get error connection timeout. Though ports are open on external wifi. On Windows iVMS 4200, I get device offline error. Can you please advice what steps I need to take to resolve this. Thanks in advance.. if you need additional info, please let me know. Regards Sam
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