Hi Team,
Need your help. Bellow is the specification:
HikVision : DVR DS-7208HGHI-SH
Firmware:v3.3.3. build 160716
Setup: I have a ADSL2+
dlink Modem: DSL-2520U_Z2
Modem Lan IP: 192.168.1.1
in DMZ IP defined: 192.168.1.2
Modem is connected to Wireless router: Asus RT AC68U
LAN IP of Router: 10.0.0.1
WAN IP : 192.168.1.2
DDNS: Hikvision and is working;
Static IP for DVR: 10.0.0.2 ( I can also access the same using 192.168.1.2).. All the necessary ports on Modem/Router are open ( 80,8000,554).
Ipconfig on cmd: show default gateway as 10.0.0.1
Issue: I am able to access feed on 3G as well as in Home wifi via iVMS 4500. But when I try to connect on external Wifi, I am not able to connect and get error connection timeout. Though ports are open on external wifi.
On Windows iVMS 4200, I get device offline error.
Can you please advice what steps I need to take to resolve this. Thanks in advance.. if you need additional info, please let me know.
Regards
Sam