McDiesel

Feeling like IP Cameras and HD were the way to go and having had excellent results with Nuvico Hardware for years I installed a NP-P402 for a client. Its a cool setup with a 2Tb NVR, 4 cameras and a PoE supply that feeds the cameras through the DVR. The picture quality is very sharp... I never had any trouble getting the analog stuff setup and usually no issues with the network or DDNS. I have felt like the software was the low point for all things Nuvico with the various applications erroring out but usually just go back into the program and get it done or see if they posted an updated version and try that. Anyways i wanted to see if anyone else had installed an HD Pack? In the one I did I finally figured out how to get the masking setup although the software forced you to use Internet Explorer (no other browsers supported) and the security settings need opened up as well as an ADD ON needed installed called WebACS. In the process of setting up the DVR via the browser IE crashed constantly and many operations needed to be done over and over until configured and saved as a browser crash wiped out everything I thought I had accomplished. Tried this on multiple computers, Win7 and Win8 and have the same results. My client is concerned because pulling up the search to playback motion events does not work for him. He asked if I gave up on the masking and I explained I had spent many (unbilled) hours getting it all figured out and it should be fine. When i logged back in to check, the masking was not set as i had left it and again with IE blowing up there seems no resolution. I have reached out to Nuvico support which has been pretty helpful in the past but they claim nobody else is having this trouble so I wanted to see if anyone here would want to share their experience. Thanks

I just had a Nuvico ED-C8xx DVR do the same thing- stick at initial splash screen and never start up completely. It just came back from RMA (under warranty) with a new mainboard. Some units may have a reset switch?

I guess I don't follow- we have ONE cable Modem connection and 3 static IP addresses- One Cable modem = One cable. If I had 3 Static IP addresses and 3 Cable modems and a switch but... I don't follow

Considered that but a Linksys only lets you specify a single Static IP. I am not sure the 3 Static IP's were bound properly on the ISP's end since we couldn't route to the 2 DVR's when they were set to the Static (Public) IPs

Ok here's the deal- the problem is SOLVED. By copying the WaveReader folder and pasting it back into c:\Program Files you get "Copy of Wavereader". I renamed that to WaveReader2 and sent a shortcut to the desktop. Within WaveReader2 browse to the file called bwval.dat and right click, select "Open With" and choose Notepad. There will be one line of text that is REMMED out- click the second line and turn CAPS on (May not have to be CAPS but CAPS worked for me). Type the following line REMOTE_PORT = 1025 There is a space before and after the equal sign. Now go back into your router and finish up. For DVR1 you have an IP specified at 192.x.x.125 (for example) Do your port forwards as usual to port 80 and port 1024, TCP Only, and enable. For DVR2 you have an IP specified at 192.x.x.126 (for example) Do your port forwards to port 81 and port 1025, TCP Only, and enable. You may actually only need to port forward on 1025 and not 81 but I was so tired of fighting with this and I put it in this way and it worked. Now you have 2 WaveReader shortcuts on the desktop. I called one Wavereader Inside and the other Wavereader Outside since it matches this application but you can call them anything you like. Hope this is helpful to somebody at some point. We can dump 2 static IP's too

Hi Guys We had this setup before but a lightning strike took out the router and cable modem so we had to start over. I was not involved in the original setup so I'm in the dark about how it may have been accomplished. In this configuration we have 2 DVRs, a SDVR-16P and an SDVR-16PII. Basically one is for inside cameras and one is for outside cameras. If I setup the router to the static IP we got from the ISP and setup both DVR units with a Private Address (192.x.x.x) I can access the units on the local network via WaveReader. I tried to setup a Port Forward for each device but I understand that DVR1 and DVR2 can't use the same port numbers simultaneously as that is a conflict so I setup one DVR and port forwarded the private IP on 1024 and on port 80, only on TCP and enabled it. When I try via WaveReader remotely I can access the indoor cameras. Too bad that wasn't the end of it. The owner of the store wants to be able to access both indoor and outdoor cameras (of course) but the WaveReader software will only "see" ports 1024 and port 80 unless I edit the bwval.dat file, then I believe we can change port numbers. Bottom line is that it would not be good for the end user (store owner) to have to edit files to switch back and forth. The ISP re-did our Netblock and we have three static IP addresses. I don't think we should need more than one or two but I need some guidance as to what is missing. I had the idea (misconception?) that if the router was setup to Static IP #1 and the Dvrs were configured for Static IP #2 and Static IP #3 then we could just put the static addresses in WaveReader at the remote site and pull them right up. Something is missing in this plan since with this config I cannot see cameras from either DVR. To me it'd be best if we could setup WaveReader to check 80/1024 for DVR1 and another pair of ports for DVR2 and then use the one static IP for the router and be good to go. Ideally we just need to get it to work again but if we can drop any static IP's in the process then the monthly expenses would go down too. Anyone have any guidance at all to offer? Thanks