securitron22000

Hi, I am a cctv installer, I install dahua products, (supply and installation) I am writing to you because I have a problem with my client, I installed a NVR under ref DHI-NVR4232 with S.N: XXXXXXXXXXXXXXX. SmartPSS does not want to add the serial number of the NVR with: User Name: admin Password: admin Note: P2P setting: connect Success Intranet connection with ip address: ok with SmartPss (it works) But problem for remote connection with serial number and QR code: SmartPss: message: failed to add device XXXXXXXXXXXXXXX! IDMSS lite: Connection Failed (with Iphone When i scan QR code) This is not the first time I install dahua with P2P, I have done at least 50 times. But with this NVR I think there is a problem with its serial number or firmware Info: Record Channel 32 Alarm In 4 Alarm out 2 System Version 3.200.0000.0 Data soft 2015-07-14 Web 3.1.0.4 SN XXXXXXXXXXXXXXX Please help us, Best regards,

Hi, I am a cctv installer, I install dahua products, (supply and installation) I am writing to you because I have a problem with my client, I installed a NVR under ref DHI-NVR4232 with S.N: XXXXXXXXXXXXXXX. SmartPSS does not want to add the serial number of the NVR with: User Name: admin Password: admin Note: P2P setting: connect Success Intranet connection with ip address: ok with SmartPss (it works) But problem for remote connection with serial number and QR code: SmartPss: message: failed to add device XXXXXXXXXXXXXXX! IDMSS lite: Connection Failed (with Iphone When i scan QR code) This is not the first time I install dahua with P2P, I have done at least 50 times. But with this NVR I think there is a problem with its serial number or firmware Info: Record Channel 32 Alarm In 4 Alarm out 2 System Version 3.200.0000.0 Data soft 2015-07-14 Web 3.1.0.4 SN XXXXXXXXXXXXXXX Please help us, Best regards,