Just to let everyone who comes to this thread, SWANN IS STILL FAILING.
This is what happens Swann when you try to develop closed systems. #USELESS
Other manufacturers have open systems, you can use whatever software you like. #Win
I would NEVER buy another SWANN product, like others here experienced; support useless, just repeat what is in the manual and say "it SHOULD work" der yeh. #USELESS
I deleted the app from phone, downloaded again, still failed. #USLESS
They had some sort of server upgrade and it lost all data I had entered into it. So hardly encourages one to trust them to hold what might be critical video in crime prevention. #DoNotTrust
Now going through loop. I had to create NEW account via NEW App on phone using different email.
My old account will no longer work and can't get access.
When I use lost password it says "Some error occured please refresh the screen" REALLY some error!
They have not got a clue!
I did an upgrade of the app, it now has a link saying "trouble scanning" and has an option for a new qrcode, it gave me some hope but said the camera would need 3.0.02 firmware.
Goodness knows how I get that working, bound to be another Swann cul de sac of processes that DO NOT WORK. #Hopeless
The camera is hard wired via ethernet, I can see it on router and have tried connecting to it. #DoesNotWork
I tried changing the brighness on the phone #DoesNotWork
I tried moving closer and further away to scan barcode #DoesNotWork
It really is a useless piece of S&^£
There is no taking it back, so I am going to waste another few hours this weekend then have a ceremony where I video myself smashing it to pieces with my club hammer, it will not fix the problem but I will post the video to YouTube so that others may be saved the trouble.
Actually I may decide to try to find a way to completely hack this so that it is open, then again, my club hammer is calling!
