adamb

Hi all, I've recently bought a Sannce AHD system with 4 cameras and have managed to get it up and running. I know you get what you pay for but I was on a tight budget and decided this would do for the time being. I am using the XMeye app on my iphone to remotely connect to the cameras. This is no problem in 'HD' mode when I am connected to a wireless connection whether it be at home or away from home. However when I am connected via 3G or 4G and attempt to choose the 'HD' option I receive the following message: error warning forwarding mode does not support HD video. I have contacted Sannce and they have suggested this is an issue with my router/ISP. I have not changed any settings in the router and have simply connected to the DVR through the XMeye via the serial number of the DVR. Any ideas? Many Thanks Adam

Hi all, I'm new to CCTV, just had my first system installed after a spate of anti social behaviour in my street. Hopefully I can contribute and also learn more. Thanks Adam