BradJackson

Hello Antisocialpanda, To Solve your problem we need to know What Size USB are you using? What DVR/NVR are you trying to get the footage off? What format is the files you are trying to Retrive? Have you tried a Different USB port in the DVR/NVR? Thanks Brad Jackson Techvision Security Group www.tvsg.co.uk

Hi T, First of all welcome to the forum, If you go on to the actual websites of the brand of cctv equipment you will find the most recent updates of there firmware.As for the hard drive have you tried formatting the hard drive to its factory default via the DVR? I had a DVR with the same problem and formatting the hard drive resolved my issue. Hope this helps. Brad Jackson Techvison Security Group www.tvsg.co.uk

Hi Tony, Welcome to the forum. Do you have anymore information on the DVR/NVR that you are using brand model number ect? This would help to find an answer to your problem. Thanks Brad Jackson Techvison Security Group www.tvsg.co.uk

Hi KettleKorn, First of all Welcome to the forum! Do you have any more information on the inherited systems? Most DVRs/NVRs have a usb back up to export the files to a usb hard drive. Regarding the older system is the system connected to the internet and are the ports open to allow access to the DVR? If you have anymore information id like to try and solve your problem many thanks. Brad Jackson Techvison Security Group www.tvsg.co.uk

Hi Paulo, Welcome to the Forum! Brad Jackson Techvision Security Group www.tvsg.co.uk

Welcome to the Forum Marcos, Hope you find the answers your looking for! Any problems or need advice please feel free to ask! Brad Jackson Techvison Security Group www.tvsg.co.uk

Welcome to the forum Ketho!

Welcome to the forum!

Never had this problem before check all the settings on the DVR as well as the app, It could be something as simple as downloading the latest version of the gDMSS app. Thanks Brad Techvison Security Group www.tvsg.co.uk

Hi Watersidecam, I know there has been a few issues with the P2PWIFICAM app. The Tinycam Monitor PRO has some excellent reviews on the google play store i would give that a try. Thanks Brad Jackson Techvison Security Group www.tvsg.co.uk

Hello Freeidea, How many USB Ports does your DVR have have you tried changing the port the mouse is plugged into? You could try using a different mouse to see if that solves your problem. Hope this helps. Brad Jackson Techvision Security Group www.tvsg.co.uk

Hi Russ, My best advice when being lost in the world of CCTV is to read up on the basics of CCTV and try to understand the difference of the cameras AHD, HD, IP. Ect. The difference between a DVR (Digital Video Recorder), NVR (Network Video Recorder) Ect and what Is compatible with the cameras. Try calling a company that supplies CCTV or Installs CCTV to give you some advice on different products to see which will suit you. Its not all just cameras and DVRs you need to know which cables you are going to use and the accessories that you will need. Also thinking about the amount of recording you would like as the resolution and quality of the camera will effect the amount of storage the hard drive will take up. I currently use this to calculate the amount of storage i will need fitting on my DVR https://www.aventuracctv.com/calculator/hard_drive_calculator.asp Hope my advice helped you, Brad Jackson Techvision Security Group www.tvsg.co.uk